Doing Business In Spain
Spain, the third largest country in Europe has experienced reverberating and turbulent historical past like the civil war, dissolution of Spanish empire, recently implemented democracy and fascist dictatorship. All these events have affected the cultural psyche of Spain to a great extent. This country was open to various invasions due to the geographical position of the Iberian Peninsula. This also created an influx of different civilizations and cultures. With Spain joining the European Union in 1986, its economy increased significantly. Today, Spain is a stable and highly developed democracy. If you are planning to start a business in Spain then there are few things you ought to know about its working practices, hierarchy and structure, working relationships, business etiquettes and business practices.
Working practices in Spain
There can be a lot of variations in the working hours across the country. Generally, the opening time for offices is 9 in the morning and it closes mid evening, with a break of two hours around 2 in the afternoon. Especially in the northern cities of Spain you will find “Europeanized” working hours. In Spain, business appointments must be made in advance and it is advised to get it confirmed via fax or letter. Since the working day structure in Spain is unusual, it is best to arrange business meetings for mid-morning.
Hierarchy and structure
In a Spanish business culture, position and hierarchy play a vital role, so it is better to work with people of your rank and not with someone who has a low business status. According to the hierarchical structure, authority for making decisions is given to people who are in the highest authority. As far as problems at lower levels are concerned, subordinates are supposed to initiate first and then contact their superiors.
Work relations
Establishing personal contacts is very important if you are planning to start a business in Spain. Usually, Spanish prefer doing business with familiar people, so try to obtain personal contacts as it will help you negotiate and advance successfully. Don’t avoid the most essential concept of building colleague rapport and solid business relationships. Effective decisions and business negotiations are based frequently on personal feeling and trust, apart from concrete evidences.
Business Practices
Whether you are at a social or business meeting, an initial introduction includes a formal handshake with everyone, male or female, making eye contact. When you arrive at any appointment you must give your business card at the reception counter. Process of decision making in this country is a gradual and detailed, involving consideration from the company’s various levels. So maintain good rapport with Spanish counterparts.
Business etiquettes
Have patience when dealing with Spanish people. Try and maintain personal and friendly atmosphere during negotiations. Never forget the basic courtesy titles. Avoid displaying signs of superiority and over assertiveness.